Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of MyStory (the "Service") operated by Harmony International Limited ("we", "us", or "our"), a company incorporated with registered address at 220 Cherry Orchard, Bridson Street, Port Erin, Isle of Man, IM9 6AN. By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

MyStory is a journaling app for parents / guardians to log in their children's academic and extracurricular activities, providing a platform for collaboration with external agencies and registered educational institutions. Collaborating institutions can post education-related activities and certificates on a student's account. In app chat features provide supervised communication between MyStory users and external agencies like mentors and student counselors. We operate a hybrid business model including subscription services, institutional partnerships, and advertising revenue.

3. User Types and Account Setup

MyStory serves multiple user types: Students (of any age) Educational institutions (schools, colleges, universities) External agencies and organisations Parents/guardians 3.1 Age Requirements and Parental Consent There is no minimum age limit for using MyStory. For users under 18 years of age, a parent or guardian must set up the account on the child's behalf. We comply with the UK Children's Code (Age Appropriate Design Code). Parents/guardians retain control over accounts they create for children under 18. 3.2 Account Responsibility You are responsible for: Safeguarding your account credentials All activities that occur under your account Ensuring information provided during registration is accurate and current Obtaining necessary permissions if setting up accounts for minors Overseeing communications between your minor child and vendors on the app Supervise and be aware of shared content between your minor child and vendors on the app

4. Acceptable Use

4.1 General Prohibitions You agree not to use the Service: For any unlawful purpose or to solicit others to perform unlawful acts To violate any international, federal, provincial, or local laws or regulations To infringe upon intellectual property rights To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate To submit false or misleading information To post inappropriate content in journals or communications 4.2 Educational Context Users must: Respect educational institution policies and guidelines Maintain appropriate standards of communication Report any concerning behavior through our safeguarding procedures

5. Safeguarding and Child Protection

5.1 Our Commitment We are committed to providing a safe environment for all users, particularly children and young people. Our safeguarding measures include: Content monitoring: Automated and manual review systems for inappropriate content Reporting mechanisms: Easy-to-use reporting tools for concerning behavior Staff training: Our team receives regular safeguarding awareness training Incident response: Clear procedures for handling safeguarding concerns Record keeping: Appropriate documentation of safeguarding incidents 5.2 Reporting Concerns If you have concerns about: Inappropriate behavior by any user Content that may indicate harm or risk to a child Potential abuse or exploitation Please contact us immediately at safeguarding@mystory.global 5.3 Cooperation with Authorities We will cooperate fully with law enforcement and child protection agencies when required by law or when we believe a child may be at risk of harm.

6. Data Protection and Privacy

6.1 Data We Collect We collect and process the following types of data: Personal information (names, emails, contact details) Educational data (grades, certificates, academic records) Journal/diary content (student writings, reflections) Payment/financial information Usage analytics and behavior data Location data Device/technical information Marketing/advertising data 6.2 Legal Basis and Compliance We comply with: UK GDPR and Data Protection Act 2018 UK Children's Code (Age Appropriate Design Code) Relevant educational data protection requirements 6.3 Parental Rights Parents/guardians who set up accounts for children under 16 have the right to: Access their child's data Request correction or deletion of data Control data sharing preferences Withdraw consent at any time Please review our Privacy Policy for detailed information about data handling practices.

7. Intellectual Property

7.1 User Content You retain ownership of all content you create and upload to MyStory, including journal entries, reflections, and other personal content. By using our Service, you grant us a limited license to: Store, display, and transmit your content as necessary to provide the Service Enable sharing with educational institutions and agencies as per your settings Create backups and ensure data security 7.2 Platform Rights The MyStory platform, including its original content, features, functionality, and branding, remains the exclusive property of Harmony International Limited and its licensors.

8. Third-Party Integrations

8.1 Learning Management Systems We may integrate with various educational platforms and learning management systems to enhance your experience. These integrations are subject to the terms of service of the respective third-party providers. 8.2 Advertising Services We use Google Ads for advertising services. Your interaction with advertisements is subject to Google's terms of service and privacy policy. 8.3 Data Export You have the right to export your data at any time through our data export functionality.

9. Mobile Applications

Use of MyStory mobile applications is governed by these Terms and the applicable app store terms (Apple App Store, Google Play Store, etc.).

10. Payments and Billing

10.1 Payment Processing Payment processing is handled through secure third-party payment processors: Ripple (https://startyourripple.co.uk/) PayPal (https://paypal.com) 10.2 Subscription Fees Subscription fees are billed in advance according to your chosen plan. 10.3 Refund Policy 14-day cooling-off period: As per UK consumer rights, you may cancel within 14 days of purchase Pro-rata refunds: Available for unused subscription periods in certain circumstances Refunds are processed through the original payment method

11. Account Termination

11.1 Termination by Us We may terminate or suspend your account immediately for: Terms of service violations Illegal activities Non-payment of fees Extended inactivity Inappropriate content in journals Violation of educational institution policies Service discontinuation/business closure False information provided during registration 11.2 Termination by You You may terminate your account at any time through your account settings or by contacting us. 11.3 Effect of Termination Upon termination: Your right to use the Service will stop immediately We may retain certain data as required by law or for legitimate business purposes Parents/guardians may request deletion of their child's data subject to legal requirements

12. Limitation of Liability

12.1 Liability Cap Our total liability to you for all damages shall not exceed the amount you have paid us in the 12 months preceding the incident giving rise to liability. 12.2 Excluded Damages We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses. 12.3 Educational Content Disclaimer While we facilitate connections between students and educational institutions, mentors, student counselors, and external vendors, we do not guarantee the accuracy, completeness, or quality of educational content or certificates posted by the same.

13. Dispute Resolution

13.1 Governing Law These Terms shall be interpreted and governed by the laws of the Isle of Man. 13.2 Jurisdiction Any disputes arising from these Terms or your use of the Service shall be resolved exclusively in the courts of the Isle of Man. 13.3 Alternative Dispute Resolution Before pursuing court action, we encourage users to contact us directly to resolve disputes amicably.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will: Provide at least 30 days notice prior to new terms taking effect Notify users via email and in-app notifications For accounts managed by parents/guardians, notify the parent/guardian directly Continued use of the Service after changes become effective constitutes acceptance of the new Terms.

15. Contact Information

15.1 General Inquiries For questions about these Terms, please contact: Harmony International Limited 220 Cherry Orchard, Bridson Street, Port Erin, Isle of Man, IM9 6AN 15.2 Safeguarding Concerns For urgent safeguarding concerns: safeguarding@mystory.global 15.3 Data Protection For data protection inquiries: dataprotection@mystory.global

16. Additional Provisions

16.1 Severability If any provision of these Terms is held to be unenforceable, such provision shall be struck and the remaining provisions shall remain in effect. 16.2 Entire Agreement These Terms constitute the entire agreement between you and Harmony International Limited regarding the use of MyStory. 16.3 No Waiver Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. By using MyStory, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.